Re-marks, Inc.
Digital Gift Card - Re-marks Puzzle Shop
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Give the gift of puzzle adventure with our Digital Gift Card—an ideal present for puzzle enthusiasts seeking their next captivating challenge. Our store is brimming with an array of engaging puzzles, ensuring that your recipients can explore and select the perfect puzzle for their taste and preference.
GIVING SELECTION: Offering a store credit to www.remarks.net to your favorite puzzlers. They can shop all themes and piece counts, seamlessly redeeming their credits. Our team will carefully pack and ship their order to their doorsteps.
REDEEM AT ANY TIME: Your loved ones can explore our diverse range of puzzles, each one crafted with precision and care to provide a top-notch puzzling experience. Their gift certificate does not expire, and can be redeemed at any time.
DIGITAL DELIVERY: Choose to receive the digital gift certificate by email to print and give, or schedule delivery directly to your gift recipient’s email inbox. The choice is yours!
STYLISH PUZZLES FOR EVERYONE: We believe that puzzles should entertain and inspire. Our dedicated customer service team is ready to assist you or your gift recipient.
Shipping & Returns
Shipping & Returns
Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, and in its original packaging. You’ll also need the order number and receipt. We only accept returns for items purchased on this website, not via Amazon or any other retailer.
To start a return, contact us with your order number and reason for return at customerservice@remarks.net. We will issue a mandatory return authorization number (RA#) and will give you shipping instructions. Note that returns without RA#s will not be processed or credited.
You can always contact us for any return question at customerservice@remarks.net.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return. Refunds will be applied to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at customerservice@remarks.net.
